Occasionally our customers will have questions, we get it. Almost all of the answers can be found below. But if you still have questions we can be reached through our Contact Us page or by emailing us directly at firstname.lastname@example.org
What shirt brand do you print on?
All Curvy Consultant standard t-shirts are printed on Bella + Canvas or Gildan Soft style brand tees, unless otherwise stated.
What size should I order?
Our sizes range from X-Small – 4XLarge. Please see our Size Chart for more details and suggestions for fit. Our shirts are soft with a flattering fit, they are unisex tees. Unisex tees run slightly larger, some may consider ordering one size down from their regular size.
What type of printing process is used on your apparel?
We use the DTG printing process. This process has a different appearance on White(Light Colors) than Black (Dark Colors) The DTG process embeds the ink into the fabric on light colors, however on dark color because of the process used to ensure the colors stand out the ink lays on top of the of the fabric similar to the screen print appearance.
Will the designs fade?
Some of the prints will fade over time with normal washes. Black prints tend to fade the most, but will still hold up for lots of wear and washes. Washing instructions are found on the tag of each shirt or keep reading below.
Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts:
- Washing: Wash inside out with cold water with similar colors using a gentle cycle.
- Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
- Drying: Tumble dry low or hang-dry.
- Avoid using bleach and do not dry clean.
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We process your credit card securely for your protection and we do not store your credit card information.
How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-14 business days. Most orders are received within 5 -10 days of ordering. International orders usually take 2 – 4 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way. During holidays or times of high demand, orders will take 10 – 17 business days to ship.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
Do you offer package tracking?
Yes, we will provide you with the tracking number once your package is shipped, except for International shipments. A shipping confirmation email will be sent, once your order has left our facility.
How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button.
Do you ship internationally?
Yes, we ship to almost every country around the world.
Returns & Exchanges
What is your return policy?
Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our Size Chart before ordering or send us an email for questions.
If you received a defective item, we’ll happily replace it. Faulty items will be exchanged for the same product in the same size with 5 days. For further information, please contact us at email@example.com
All of our items are made at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.
Can I cancel/modify my order?
The printing processing begins immediately; we print every product
once the order is submitted. We can’t promise but we’ll do our best assist you in modifying your order within 1 hours after placing it. Please make sure to confirm all order details prior to submitting. Please contact us at firstname.lastname@example.org for any questions regarding your order.
Still have questions?
For additional information about Tees in the Trap please use the Contact Us or email email@example.com